Tag: European Accessibility Act

In the last post I explained what an accessible kiosk is. This one is about the harder question, the one that comes up in the budget meeting: why do we need the accessible one? It is usually not asked unkindly. It is asked by someone with a spreadsheet, and the accessible quote is higher than the other one, and the question is fair.

I have walked past more kiosks than I can count. In museums, airports, restaurants, hospitals, just to name a few. Beautiful machines. Big touchscreens. Slick animations. And not one of them I could actually use. Not to buy a ticket, not to look up an object, not even to pay a bill.